Terms of use



    SERCOMTRADING.COM is the “Website” and the “E-Store” of the exhibition and distribution of products via the Internet, which belongs to the Cyprus company under the name “Kareem Akleh “and the distinctive title” SERCOM TRADING LTD. Tax number: CY10378029V
  2. These General Terms and Conditions of using the website and purchasing the products / services of our online store (hereinafter referred to as the “Terms of Use and Transactions” or the “Terms of Use”) define your terms and conditions for browsing our Site and use of this and our e-shop and govern the sales contract concluded between us for the purchase of products from our online store. Before you enter our online store, we invite you to consult our Terms of Use and Transactions and make sure you agree with them. In case of disagreement with any of these Terms of Use, you must not take any action on our Website or on our online store, including your simple browsing. However, any action you may have on our online store, such as your browsing, subscription to our Company newsletter, or purchase of our products, is considered to be an unconditional acceptance of these Terms of Use and Transactions.

SERCOMTRADING.COM reserves the right to modify or renew unilaterally these Terms of Use in its sole discretion and / or when the amendment is required by law, if any and without your prior notice, always in the context of business practices and limits set by the law. SERCOMTRADING.COM undertakes to inform you of any modifications as well as any changes, via the Website. Any modifications will be effective from the date of posting on this Website. It is clarified that any change to these Terms of Use does not cover orders you have already made within our online store before the amendments come into force as above. The use of SERCOMTRADING.COM following the abovementioned amendment is considered as acceptance of the Terms of Use as amended.

The use of this Website by you and any transaction you make in our online store is at your own sole responsibility.


The information provided by this Website is complete, true, valid, and up-to-date, whether it concerns our identity or the products / services provided by our online store. These warranties are without prejudice to any technical or typographical errors that can not be predicted or have occurred inadvertently or due to a disruption of this site or due to force majeure. SERCOMTRADING.COM has received all necessary technical and other means to promptly update the available quantity and sizes of our products; however, it reserves an explicit reservation as to the validity of the quantities and types of products available in the online store, take place within one (1) hour from the moment of their modification.

  2. Registration

Your registration as a Member on SERCOMTRADING.COM is necessary to make a purchase from our Online Store. The registration process is quick and simple: After you have entered a product in the basket and you choose to continue with the cashier, the system will automatically guide you to register as a new member. By entering your requested personal information (name and surname, address, postal code of your current main residence, phone, your existing email address, gender and date of birth) and accepting these Terms of Use and Transactions, you become a Member at SERCOMTRADING.COM and we open your own Member Account. Registration and membership is free, personal, non-transferable and unassisted. You are responsible for the information you give us and SERCOMTRADING.COM is based solely on your statements regarding your personal information. Your personal data that you grant us upon your registration as a Member, our Company processes them exclusively for the purpose of (a) the creation of your Account at SERCOMTRADING.COM through which you can keep track of your order’s progress, transaction history at SERCOMTRADING.COM, etc., (b) our communication with you regarding the transactions between us (eg to ensure the possibility of communication with you, the completion, sending and delivery of your order, the payment and the safe our financial p (c) to send to you the information you have provided us with information, promotional and promotional material regarding the products and services of our Company, including its collaborations with third parties. With regard to the collection and processing of your personal data, the terms and provisions of the Privacy Policy of SERCOMTRADING.COM apply.

  1. Your Account

The data entered during your registration as a Member must be complete, true and up-to-date. In the case of registration of a legal person as a Member, the name of the contact person and the full name of the legal person must be stated. In the event of a change of data, the Member is obliged to inform SERCOMTRADING.COM immediately about his new information so that it is always complete and true. By registering with you in accordance with the above, you give your explicit consent to the collection and processing of your information in accordance with these Terms of Use and Transactions and the Privacy Policy of SERCOMTRADING.COM, which Terms and Policies you declare that you have read, understand and accept fully and unreservedly. You may at any time obtain your consent to the collection and processing of your personal data that you have provided us in accordance with the above, by deleting a member by sending an email to that address. You may at any time have access to your data, or at any time you may request the prompt deletion or correction of your information, its temporary non-use by SERCOMTRADING.COM, its commitment or non-transmission, following same as above process sending email to us. In any case, however, your data is retained by our Company only for as long as you are a registered member of SERCOMTRADING.COM. Your personal data is not disclosed to any third party and is managed exclusively by our company.

All of your personal information collected through the dedicated online form of SERCOMTRADING.COM is absolutely necessary for the performance of the above services and your registration signifies your full consent.


Your subscription to our Company Newsletter is at your sole discretion and is not a mandatory procedure for making a purchase from our Online Store or for providing other services, including your simple browsing on our Website.

Your subscription to our Company newsletter is completed by entering your email address in the corresponding field on our page. Upon completion of your registration, you give us your explicit consent that our Company will send you informational and promotional material about its products and services, as well as related advertising messages. To protect your personal information, please read our privacy policy .

SERCOMTRADING.COM is not responsible if the newsletter is not delivered to its destination, although it does its best to provide ISPs (Internet Service providers) for their delivery. The newsletter may end up in the spam folder, so please check regularly that it is not stored there. If you do not wish to receive any newsletters or wish to be totally removed from SERCOMTRADING.COM’s newsletter, you can inform us using the contact form on the Website or through the corresponding link that appears in our email newsletters. SERCOMTRADING.COM uses a 3rd party company to track down the newsletters recipients. It does not give third parties information about your name, surname, address or other personal data.

  2. ORDER

1.1 Completion – Order Confirmation

Use the product categories in the main menu of our page, navigate to it and find what you are looking for. You can also use the product category by type of insect, where you will find alphabetically all the products we have for your needs.

Check the products in the shopping cart by clicking on the link “SHOPPING CART” located at the top right of the site. You can use the “DELETE FROM THE BASKET” button to remove products from your cart before completing your order.

Click the “ORDER COMPLETE” button to complete your purchase. You can pay in one of the ways listed below in Section II.D.4.

To be able to complete your first order, you must register as a new member. During the completion of your order, the system will automatically guide you to the very simple and quick registration process (for details, see Section B2 above).

If you are not sure that the products you selected make for your intended use, please contact us at 0030 694 593 1441 or via email at info@SERCOMTRADING.COM and we can give you more details and help.

The prices listed in our products include VAT and are considered final if they are delivered within Greece (since you are not charged for shipping costs within the country – see Section II.D.3). If you do not ship your purchased products to Greece, in order to calculate the final cost of your ordered products, you will add to the prices quoted in the products ten (10) Euro if sent to Cyprus and twenty (22) Euro if you sent to any other country abroad. For our charges, see Table I in Section III.D.3

Immediately before you click on “Order”, which is the final step for completing your order, you will automatically be informed that when you place your order you are required to pay the amount corresponding to it. If you agree, click on “Order” and then submit it to our online store. By submitting your order in accordance with the above, automatically the SERCOMTRADING.COM system will send you a message to the email account you have given us at your registration as a Member who will notify you that we have received the order, the products you have ordered and all the terms of the order. From this point onwards, you do not have to do anything else until you get your products.

When the order is delivered to the courier company we are cooperating (Table II.Δ.3) or to another partner company, you will receive a new e-mail message stating the shipping / shipping number. With this number, you can track the order of your order until it reaches the delivery area you have specified in your order.

1.1.1.Tender exceptions

From the offers, which SERCOMTRADING.COM does from time to time, products that appear in a category other than the category of “discount products” or “offers” are not included.

1.2 Order Tracking

You can always see the “Status” of your order by entering the link “My ACCOUNT”. If your order has been delivered to your courier, you have the opportunity to find out where your parcel is located, through the bill of lading, which is posted on the “My ACCOUNT” page.

1.3 Cancel / Modify Order

An order may be canceled in the following cases:

Before ordering:

Before submitting your order in accordance with the above (see Section II.D 1.1), you are technically able to “back” back and remove the quantities of products from your basket that you do not wish to order by clicking on the “remove “.

After completing the order but before receiving the products:

(a) You have the right to cancel the order after it is completed if delivery of the ordered product (s) is delayed. In order to cancel your order, the provisions of Module II.D.2 below apply.

(b) If the online order has been completed but the product has not yet been sent you can cancel your order by sending an email to the email address info@SERCOMTRADING.COM or by telephone at 0030 694 593 1441, 09: 00-17: 00, Monday to Friday.

After receiving the product

(a) Your refusal to accept your products upon delivery by the Transferring Company is equivalent to a revocation, the exercise of which is subject to the provisions of Section II.D.5 below. In any case, we inform you that in case of withdrawal at the time of receipt in accordance with the above, SERCOMTRADING.COM records the event in a special record, consequently the next time you make a purchase from our online store, you will be charged transportation costs, as discussed below.

(b) After receipt of the product, the order will be canceled by exercising the Right of Withdrawal as set out in Section II.D.5 below.

(c) In addition, your order will be canceled upon receipt of the products or for replacement purposes in accordance with the provisions of Article II.D.6 below.

(d) After receipt, your order will be canceled in accordance with the provisions of Article III.B.2 if you receive a defective product, the wrong product, or you never receive it due to a loss.


2.1 Way and Time of Delivery

Dates and delivery times: The days you deliver your products are from Monday to Friday from 9.00am to 17.00pm for Athens, Thessaloniki, Patras. For the rest of Greece and abroad the delivery times of the respective Transport Company apply. For ordering in Athens, the delivery is available on Saturdays (if requested in the order’s comments). In case of shipment on Saturday, you agree that the delivery of the products will be charged according to the following terms in Section II.D.3.

Product Delivery Time: Subject to what is expressly set out in these Terms of Use and Transactions If your order is completed by 12:30 pm Monday through Friday, the products delivered to Attica, Thessaloniki, Patras and other major urban cities within two (2) working days, within three (3) business days in the rest of Greece and Cyprus and within ten (10) working in other foreign countries. If your order is completed by submitting it to us after 12:30, the delivery time increases by one business day, as described above.

These deadlines do not apply during periods of extreme weather or strikes and in any case of force majeure, which may affect transfer and delivery times. In this case, SERCOMTRADING.COM works with specific courier and transport companies.

In case you want a carrier of your preference with which SERCOMTRADING.COM does not cooperate then the transportation costs will be charged to you irrespective of the order value and the place / time of delivery. In this case, SERCOMTRADING.COM has no responsibility for any delays in the delivery of your products.

2.2 Delivery Delay

Our Company makes every effort to deliver your products in a timely and proper manner, however we reserve the reservation that the delivery of your product (s) may be delayed if (a) the product is delayed to be shipped προμηθευτή μας λόγω πχ κολλήματος στο τελωνείο ή στη μεταφορά του, ανωτέρας βίας κτλ, με αποτέλεσμα να μην το έχουμε στις αποθήκες μας όταν υπολογίζουμε, (β) το προϊόν που παραγγείλατε έχει ήδη καταργηθεί και δεν είναι διαθέσιμο λόγω ξαφνικής και απροειδοποίητης ανακοίνωσης (c) there is a force majeure event such as indicative extreme weather events, strikes, or any other event outside of our sphere of influence and control which may affect the shipment and delivery of your order. In the above cases, we will contact you to ask if you would like to deliver your order without the product that has been delayed or unavailable, or to suggest an alternative, or to inform you about the delivery time of the product that is not directly available. If your proposal does not satisfy you, you have the right to cancel the order in whole or in part and refund any money you have paid,in each case to give you the alternatives available to our Company. If you are late, you can contact our Company at 0030 694 593 1441 or email us at info@SERCOMTRADING.COM. in which you can declare your rebate in the whole or part of the order.


Shipments within Greece are subject to shipping costs, regardless of the value of your order. The courier company we partner with is ELTA COURRIER. In case the area you have declared to be sent to your products is not served by the ELTA COURRIER network, we have the responsibility to send you your order in an alternative way, again with free shipping charges for you for delivery within Greece.

Shipments abroad are charged with shipping costs of twenty-two (€ 22.00) Euro per order, irrespective of the value of the ordered products. Sending abroad is via registered mail via ELTA.


4.1 Method of Repayment.

Payment upon receipt of order. When the courier company comes to your place to deliver your products, you pay the value of your order.

4.2 Payment by credit card.

We accept Visa and Mastercard credit cards. Your transactions at our online store are protected by top online security systems (SSLs) that guarantee a secure trading environment for most of the 500 largest businesses in the world. In the (secure) order form fill in all necessary fields (card number, expiration date, CCV). SERCOMTRADING.COM processes your card details solely to complete the transaction between us, that is, to repay the products you have purchased from our online store. The processing of your personal data is governed by the Privacy Policy and the Cookies Policy of SERCOMTRADING.COM.

4.3 Payment via PayPal.
Payment with PayPal is made under the strict trading conditions imposed by PayPal.

4.4 Payment by Deposit to Bank Account.
You can transfer the amount of the debt in the company bank accounts

For your better service, please also indicate your order code when transferring the amount.


5.1 Right to exercise rights

You have thirty (30) calendar days and not 14 which is the minimum that the law determines to withdraw from the purchase that you have made through our online store without giving any reasons or giving us any explanation withdrawal). The right of withdrawal is exercised when you want to return the product you purchased from our online store and get your money back.

The aforementioned period of 30 calendar days for exercising the right of withdrawal under Article 5.1 starts from the next day on which you or any person you designate us as responsible for receiving your products (other than the carrier) acquire the physical possession of the purchased goods. If you have ordered more than one item of goods with an order and are delivered separately, the period for exercising the right of withdrawal in accordance with the above starts from the next day of the day you or any person you designate us to be responsible for receiving the products (other than the carrier) acquire the physical possession of the last good.

5.2 Enforcement procedures:

In order to exercise the right of withdrawal under Article 5.1 above, you must notify us of your decision to withdraw from the Sales Agreement that we have entered into with a clear statement (eg letter ) by mail, fax or e-mail to the following SERCOMTRADING.COM contact details (info@SERCOMTRADING.COM) or by completing the FORM FOR EXEMPTION APPLICATION (enclosed at the end of the text) and by tellontas the (a print or attach), as above. The use of the enclosed Form is not mandatory. However we provide you with the opportunity through our SERCOMTRADING website.fill in and submit electronically the SUBMISSION FORM OF EXCLUSION or any other clear statement. By submitting the Submission Form electronically, SERCOMTRADING.COM will promptly send you your email confirming your withdrawal.

5.3 Obligations of the consumer on withdrawal

In order to comply with the withdrawal period, you must send us your statement on the exercise of your right of withdrawal before the withdrawal period expires in accordance with the terms set forth herein. It is expressly agreed that your notice of exercise of the right of withdrawal is deemed to have been received by us the following business day following the dispatch to us of the Declaration of Suspension as set forth herein.

In the case of exercising the right of withdrawal in accordance with the above, you must return to us (at the address shown here) the product from whose purchase you immediately withdraw – unless we have agreed to receive it from you in case of withdrawal – without undue delay, and in any event within 14 calendar days of the date on which the notice of your decision has come to us to withdraw from the Agreement in accordance with this Agreement. The deadline is considered to have been met if you send the goods back before the end of the 14-day period.

For returns of products within Greece as a consequence of the withdrawal for any reason and cause, the cost of the refund will be borne by the buyer. In any case, you will need to return the product in the manner we will indicate to you. Otherwise the refund will not be accepted. If it is a damaged or a wrong product, then the cost of the return is done by us.

5.4 Obligations of SERCOMTRADING.COM

If you withdraw from any of your purchases as set forth herein, the money received from you, including any delivery costs (excluding additional costs due to your own choice to use other delivery methods from the cheapest delivery method we offer) without prejudice to what is expressly set out below, will be available for other purchases from our company and credited to your account. Money is not refunded.

5.5 Return of Products

We may delay the credit of your funds on your account for other purchases from our company until we receive the goods from which you are withdrawing from the same good condition as you received them. In the event of a withdrawal in accordance with the above, it is specified that any products you have purchased at a discount due to the purchase of the product from which you are withdrawing, you must return them together with the basic product from the market you are withdrawing, otherwise the withdrawal is considered as not exercised by you and therefore no obligation is produced for us.

You acknowledge and agree that it is your responsibility to reduce the value of the products you return, which (reduction) occurs as a result of the management of the products in question by you other than what is necessary to ascertain the nature and properties of the products. However, please note that in order for your money to be credited to your SERCOMTRADING.COM account for future purchases, in the event of a withdrawal, the product should be in the best condition received without damage and complete in its original packaging; and be accompanied by all relevant documents. SERCOMTRADING.COM DOES NOT accept products that are returned upon your withdrawal and which have been unsealed, or have been damaged,crunching and generally give us the impression that they have been used to determine their suitability. Also, the returned product should be accompanied by all the necessary documents you received upon receipt, otherwise SERCOMTRADING.COM does not accept these as you agree that the right of withdrawal is not lawfully exercised and in accordance with the terms hereof.


You have the right to return the product you received within 30 calendar days and request it to be replaced with another type or other product. Returning products for replacement is not a withdrawal action on your part, and therefore the provisions of Article 5 hereof are not applicable. For returns within Greece, you are charged with transport costs.


  2. Exclusive User / Consumer Responsibility.

You are sole and solely responsible for the lawful use of the Website and e-shop and you are required to refrain from any unlawful conduct and abusive behavior as well as by adopting illegal practices and practices of unfair competition.

Participation as a member is only possible for natural or legal persons with full legal capacity. Minority (under 18) is excluded from membership.

You are solely responsible for the lawfulness and correctness of the Information, Data and Information you grant to SERCOMTRADING.COM, which the Company has no responsibility or liability to control, unless it is imposed upon it by notice or by law.

  1. Prohibited Uses

You may not use the SERCOMTRADING.COM Website and online store to send in any way, publish, transmit any content that is unlawful, threatening, offensive, defamatory, immoral, vulgar, obscene, amplifying or expressing racial, national or other discrimination, may cause damage to third parties in any way.

(A) violates any patent, trademark, trade secret, copyright or other proprietary rights of SERCOMTRADING.COM and any third party; (b) contains viruses or other software that may cause interruption, damage , destroy or interfere with the operation of any software or cause damage to the reputation and reputation of the Affiliate Company and Affiliates and / or other Users / Members / Consumers, or may violate any anybody personal or other data of this website / e-shop users / members / consumers.

Additionally it is forbidden:

(A) Any access or attempt to access information and data (including personal data) moving through the Website for which you have no authority or power to use.

(b) Access to our Online Store in order to create or produce a product or service that competes with our own products / services.

(c) Facilitate in any way and by any means of third parties access to the Data provided to SERCOMTRADING.COM by its Members.

(d) Any form of Software piracy, hacking and / or copying, copying, analogue / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of derivative work of data (including personal data) of the content and material (photos, graphics, texts, etc.) of the Website.

  2. Liability and Vendor Warranty.

The producer of each product you buy is responsible for any damage caused by a defect in his product. Any agreement restricting or exempting the producer from his liability is void. In case of doubt as to the identity of the producer of a product you have supplied us, please let us know.

2 Liability of SERCOMTRADING.COM for defects, loss.

SERCOMTRADING.COM has against you all the obligations provided for in the Civil Code for the seller. Especially in the event of a defect in the product we sell you can (a) request repair without your charge, unless this is impossible or requires disproportionate costs or (b) replacing it with another (see Section II.D.6 ) or (c) withdraw by following the procedure described herein. The above obligations of our Company cease if the defect is caused by you or the returned product has been unsealed, damaged, abrasions, creases and in general gives the impression that it has been used beyond what is necessary to establish its suitability or, in a narrow or broad sense, force majeure.In any case, the products must be accompanied by the necessary legalization documents and receipts. You must exercise these rights within thirty (30) calendar days of receipt of your products, and this period begins from the day of receipt and in any case within it you must have returned the product to us.

In case of loss of the product, you have the right to withdraw your purchase and to refund any money you have paid for the purchase.

If you have misdirected your order (wrong product, price, etc.), you must immediately inform us at the following contact details: Telephone: 0030 694 593 1441 or Email: info@SERCOMTRADING.COM

We furthermore inform you that the risk of loss or damage to products is borne by SERCOMTRADING.COM until you or a third party that you designate as responsible for receiving the products on your behalf (other than the carrier) has acquired the physical possession of the goods, so this risk is shifting to you. However, the risk is passed on to you from the delivery of your purchased products to the carrier if the carrier has been authorized by you to transfer the goods and this option was not offered by SERCOMTRADING.COM, without prejudice to your rights to the carrier .

  1. Limitation of Warranty – Liability

SERCOMTRADING.COM always acts in good faith in the context of the law and these General Terms. (A) the web site and e-shop operate continuously and properly without any problems, interruptions, delays, errors or mistakes; (b) it has received and continues to receive all necessary technical or other measures, the data / information provided and transmitted through this site on the one hand not to be altered on the other hand to be protected by backing up, as the security systems of this site J place subject to restrictions,(C) technology used by itself or servers (Servers) through which our online store is available to the User does not contain viruses or other harmful components or software programs, however SERCOMTRADING.COM MAKES NO WARRANTIES REGARDING for all above and is not obliged to indemnify you if you suffer any damage for the above reasons.

In addition, SERCOMTRADING.COM makes no warranty of (a) the appropriateness, effectiveness, sufficiency of its products in relation to the purpose for which you intend it and (b) the proper and proper execution of the transactions of the remaining Users of the Website and its services.

SERCOMTRADING.COM makes reasonable efforts to maintain and make available its content. However, users agree that SERCOMTRADING.COM is entitled to modify and / or temporarily or permanently discontinue all or part of the site with and / or without notice to users, as availability may be affected by the user equipment, other communications networks, the large number of people trying to use the site at the same time or other causes. Therefore, SERCOMTRADING.COM assumes no liability for any kind of damage (positive, repayable, negligent, inconvenient or otherwise) resulting from the inability of users to access it, the termination of all or parts of it, the delay, non-delivery,interruption or poor quality of service or loss of content, the existence of any kind of errors.

SERCOMTRADING.COM is not responsible for any technical problems that may arise to users when attempting to access and during the site and which are related to the operation or compatibility of their own infrastructure using the site. SERCOMTRADING.COM also has no liability for acts or omissions of third parties and in particular unauthorized third party interventions in products and / or services and / or information available through it.

In addition to what is expressly stated herein, SERCOMTRADING.COM shall not be liable in civil, criminal, or otherwise liability to you and / or any third party in respect of any of the foregoing in the use of the Services and / or (a) errors, omissions, technical collisions, damages or malfunctions of the Telecommunication Networks, the Internet, the website, the web site, the web site, of (C) events, situations, actions, acts and / or omissions of the SERCOMTRADING. (B) the termination of the website or its services and / or the interruption of the provision of certain products through the e-shop;or third parties including other Users for whom SERCOMTRADING.COM makes no representations or warranties as provided herein, (c) information and other content that may be published and disclosed by third parties.

SERCOMTRADING.COM reserves the time to deliver products in cases of force majeure.

SERCOMTRADING.COM reserves the right at any time to temporarily or permanently discontinue the operation of all or part of it for maintenance or upgrading purposes or for any reason whatsoever.

SERCOMTRADING.COM can not guarantee the availability of the products, but warrants timely information to final consumers about their unavailability, without prejudice to the terms IID.

SERCOMTRADING.COM is not responsible in any way for your communication with third-party service providers that advertise or advertise on SERCOMTRADING.COM and for any commercial transaction that may arise from your relationship. In addition, no liability for any faulty third party products is received as a gift.

The Website may include links to other sites. SERCOMTRADING.COM shall in no way be deemed to embrace or accept the content or services of other websites that may be linked through links and expressly disclaims any responsibility for any content, privacy policy, content quality and service. In addition, SERCOMTRADING.COM has no responsibility for any unavailability of these sites, their privacy policy, the quality and completeness of their information and services.

SERCOMTRADING.COM does not control and does not perform any prudential review of the content and information that it publishes and notifies third parties and does not bear any responsibility for them.

SERCOMTRADING.COM only bears fault and gross negligence in the event of damage to you by information provided by SERCOMTRADING.COM or services provided through the site.

SERCOMTRADING.COM is entitled to temporarily or permanently exclude a member at any time and without giving any reasons, ie to cancel / block / block membership and / or membership (temporarily and / or permanently) without any claims against SERCOMTRADING. gr. It is understood that this member is forbidden to re-join SERCOMTRADING.COM with the same or other details unless SERCOMTRADING.COM expressly consents to this. To this end, the member agrees that SERCOMTRADING.COM retains its personal data in its system in order to be able to identify any subsequent enrollment attempt. This applies in particular (but not exclusively) in the event of a breach of the terms of use by the member as a whole recognized and agreed by the member as essential,in the event of a request by any Authority, Court, in the event of a third party’s denunciation of rights against the member.

SERCOMTRADING.COM reserves the right at any time to suspend or terminate the provision of its services and / or its operation permanently or temporarily without any obligation to inform the members in advance. SERCOMTRADING.COM is responsible only for direct damages that result from SERCOMTRADING.COM’s gross negligence or gross negligence. Subject to mandatory provisions, SERCOMTRADING.COM is expressly excluded from liability for direct damages due to slight negligence irrespective of legal reason. SERCOMTRADING.COM’s liability is strictly and unconditionally excluded for indirect or consequential damages – irrespective of reason.


All content on this site’s website, including images, graphics, photographs, drawings, texts, services and products is the intellectual property of SERCOMTRADING.COM and is protected under the relevant provisions of Greek law, European law and international conventions and conditions.

Any copy, analogue / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, part or all of the content of the site for any purpose other than strictly personal use is prohibited, unless SERCOMTRADING.COM gives written its consensus.

The names, images, logos and distinctive features representing SERCOMTRADING.COM and / or its online store and / or third parties affiliated with them as well as their products or services are trademarks and distinct features of SERCOMTRADING.COM or / and www.SERCOMTRADING.COM and / or the top third parties and are protected by Greek, Community and international laws on trademarks and industrial and intellectual property and unfair competition.

In any case, their appearance and exposure to www.SERCOMTRADING.COM should in no way be construed as a transfer or assignment of a license or right to use it.


The management and protection of your personal data is governed by the terms of your Privacy Policy and Cookies Policy and the relevant provisions of both Greek and Community and international law relating to the protection of individuals from the processing of personal data, as well as the Resolutions of the Personal Data Protection Authority.

For your information regarding your personal data, the processing received from SERCOMTRADING.COM and its purposes, the recipients of these and other relevant information regarding their protection and security, please read the privacy policy , to read and accept these terms. 


  1. Customer Recognition

SERCOMTRADING.COM recognizes the importance of the security of your Personal Data and your electronic transactions and takes all the necessary measures, using the most up-to-date and advanced methods, to ensure your maximum security. All information that relates to your personal information and your transactions is secure and confidential. The security of the SERCOMTRADING.COM Online Shop is achieved by the following methods:

The codes used to identify you are two: the E-mail or username and the Personal Security Password, which each time you enter them give you access with absolute security to your personal information.

  1. Ensuring Privacy

To ensure the confidentiality of data transfer, we use the SSL-128bit encryption protocol. The system has been certified by GeoTrust, which specializes in transaction security issues.

  1. Business Confidentiality

Confidentiality is self-evident. The same basic principles governing classic transactions also apply to e-commerce. All information transmitted by the user / member on SERCOMTRADING.COM is confidential and SERCOMTRADING.COM has taken all necessary measures to use them only insofar as this is deemed necessary in the framework of the services provided. Some of the measures taken are the following:

– Only authorized employees have access to your transaction information and only when necessary, e.g. to handle your requests.

– SERCOMTRADING.COM does not disclose the details of their clients and transactions unless they have written authorization from you or this is required by a court order or decision of another public authority.

– In the event that SERCOMTRADING.COM uses third parties to support its systems, it is responsible for securing confidentiality.

For your own security, you should also handle all information provided through the Service as confidential and confidential and not make any disclosure to third parties.


These General Terms are final and unique conditions in force with respect to the Service by the Company to the User and remove any applied previously conditions, previous agreements and arrangements, written and oral between the Company and the User regarding the use of the Service .


No delay, neglect or forbearance of the Company to enforce any term of this User does not constitute a waiver or damages provided for in this right. If any term herein is judged by any competent court or authority to be invalid and thus unenforceable, that term will not be gripped in invalid the remaining terms hereof, which shall remain in full force.


In the event that any part of this Agreement is declared invalid or invalidated, such invalidity shall not affect the validity of the remaining part of this Agreement, which shall remain valid as if these General Terms had been executed with their invalid part deleted. The Company will seek to replace any invalid condition with a new valid term, the result of which will be the closest equivalent of the one canceled.


Any dispute between the parties concerning the application, interpretation, nullity of the terms of the contract, the existence or non-existence of rights and obligations of the parties under contract or tort, shall be interpreted in accordance with Greek law and shall be subject to the exclusive jurisdiction of the competent courts city ​​of Athens, under the jurisdiction of which the parties are voluntarily present.

Alternatively, it is proposed to resolve the out-of-court settlement through the European Alternative Dispute Resolution Body. In particular, according to the Directive 2013/11 / EC, which was incorporated in Greece under Joint Ministerial Decision 70330/2015, the possibility of electronic dispute resolution of consumer disputes with the Alternative Dispute Resolution (ADR) Union. If the customer is a consumer (ie a natural person acting outside of a professional capacity) and has any problem with a purchase he has made from our Website, he can initiate the ADR process through the single EU-wide online dispute resolution platform (platform ODE) available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage


You can also contact the SERCOMTRADING.COM Customer Service Department at a fixed location at 0030 694 593 1441 or send an email to info@SERCOMTRADING.COM with your name and ordering code.


SERCOMTRADING.COM complies with the Code of Conduct of the largest European e-commerce organizations that set minimum standards of professional ethics and ethical conduct that must be respected both to the consumer and to the various businesses that sell products / services through digital channels .


(Article 4 of Law 2251/1994)
TO: The Individual Company under the name “SERCOMTRADING “and the distinctive title” SERCOMTRADING“, located in ……………………………EMAIL info@SERCOMTRADING.COM)

I, the undersigned, ……………………………… (Name) ………………………………

(Surname) of ……………………., Resident ………………………………………… (Street / Number)

………………… (TC) …………………………. (City), telephone ……………………………….., Fax

……………………….., e-mail …………………………………………, I hereby declare and hereby notify you that I shall withdraw without charge from No …………………./ … / …. / 201 …. a contract for the sale of the following goods with the Company, which I am frustrated.


I also declare responsibly that:

– I hereby exercise the right to unenforce the withdrawal and return of the products within thirty (30) calendar days of receipt.

– that the products and their packaging are in their original condition and have not been unpacked, used, or subjected to any damage or damage.

Date: … ../ …… / 202… …

I wish the credit to be credited to my Personal Account at SERCOMTRADING.COM

(S) and / or

Subordinate (s) *

* Signed only if this document is communicated on paper.